Our firm uses the DISC behavioral approach in almost everything we do. We teach teams to understand their own natural communication styles and to adapt when they are communicating with those who have different observable styles. We use DISC in sales training classes, in selecting our own team members, and in helping others resolve conflicts. It is a tool (which regularly involves exercises with crayons) that aids us every time we attempt to share or explain financial statements or tax returns.

But DISC is also a valuable aid for writing. Once you …