I have never met anyone who won every battle they fought or who got through every altercation unscathed. As mere mortals, we experience plenty of successes and failures. We regularly witness or experience both personal and business tragedies but in most cases we manage to persevere. The question is – how will we carry the scars of battle?

The key, in my opinion, is how we choose to view and tell our story. When a tragedy happens, do we take it as confirmation of our own failings, or do we look for lessons that we can learn from the episode? It’s never easy and I don’t want to trivialize the emotion of the moment or the …